Please chat with our team and we would be happy to help you determine the proper crate size for your puppy. We'll ask you several questions including the breed of your dog, where/how your crate will be used and if you plan to fly your dog as pet carg

What size should I get for my puppy?

To determine the best crate model and size for your vehicle, we ask that you find the length, width and height measurements of your vehicle's cargo area or truck bed. Once you have these dimensions, feel free to chat with us and we can help you choos

Will this crate fit in my vehicle?

Home

Knowledge Base

Sizing

Do you cover dog damage?

My dog damaged the Collapsible crate. What do I do?

Are the airline rails required with a Collapsible Crate?

Does the Collapsible Crate have a warranty?

Can you fly with the Collapsible crate?

Can my dog destroy or escape the Collapsible Crate?

Does the Collapsible Crate come with smaller ventilation holes?

Does the Collapsible Crate rattle?

Collapsible Crate

I purchased the High Anxiety crate. What does this 10-year Dog Damage Warranty cover?

What is the difference between the Stationary and High Anxiety crate?

Can I order the High Anxiety Crate in a different color?

Is the High Anxiety Crate's air ventilation differ from other crate models?

Can I fly with the High Anxiety Crate?

High Anxiety Crate

My dog damaged the Stationary Crate. What do I do?

Does the Stationary Crate have a removable tray?

Stationary Crate

Crates

What is Affirm?

Why buy with Affirm?

Are there any interest or fees associated with Affirm loans (late fees)?

Does Affirm perform a credit check?

How does Affirm work?

Affirm Eligibility & Disclosure

What is Katapult?

What is Splitit?

How does Splitit work?

What is PayPal Credit?

Financing

What is covered under the Lifetime Guarantee?

My dog damaged the Stationary or Collapsible crate. What do I do?

Do you sell replacement parts?

Lifetime Guarantee

Do you allow exchanges?

Do I need to keep any of the packing materials?

Do I need to pay for return shipping back to Impact Dog Crates?

How do I return my order?

What is lease to own?

How do I return the products from my Katapult lease purchase agreement?

What is your return policy?

Returns & Exchanges

Which shipping carriers do you use?

Do I need to be home for delivery?

How long does shipping take?

Do you ship internationally?

How much does shipping cost?

Can you ship to Alaska and Hawaii?

Shipping & Delivery

How do I strap this crate to a vehicle?

Travel

Sizing

Articles

What size should I get for my puppy?

Will this crate fit in my vehicle?