Updated Knowledge Base  logo
Updated Knowledge Base  logo

All articles

How can I track my order or inquire about delayed shipments?Updated 3 months ago

To track your order or inquire about delayed shipments, customers are encouraged to reach out to our customer service with their order number. When an item is delayed, such as a fan due to a back order, we maintain open communication to keep the customer informed. Once the order is ready to be shipped, we send tracking confirmation to the customer. For items that have been shipped but not received, customers can reach out to our support team to ensure the shipment was sent to the correct location.

Was this article helpful?
Yes
No