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Lifetime Warranty

What is covered under the Lifetime Warranty?

Any manufactured defects are covered for the lifetime of the crate on all hardware and craftsmanship. The Lifetime Warranty does not include normal wear and tear when using the crate and does not include dog damage.

I purchased the High Anxiety crate. What does this Lifetime Dog Damage Guarantee cover?

If your dog damages a part of the crate causing a malfunction or compromising the safety of your dog and the crate, those parts will be replaced for free. Free replacement parts, or even crate replacement for as long as you own the crate. If this hap

My dog damaged the Stationary or Collapsible crate. What do I do?

Please contact us, we will do our best to find a solution for you.

Do you sell replacement parts?

Yes, please contact us for more information.

Does the Collapsible Crate have a warranty?

At Impact Dog Crates, we’re proud to offer a lifetime warranty to the original owner against defects in materials or workmanship. If something goes wrong, we'll repair or replace the necessary parts, and we'll cover the parts cost – you just handle t


Please see our detailed policies for Warranty, Returns & Exchanges.